Privacy Policy
HotelPoint
Last Update: 6/12/2022
Hotel Point is a web platform / software, which is an all-in-one cloud solution for managing properties (villas/apartments/hotels) , facilitating property managers and/or owners (the “Users”, individually “User”) to manage everything related to the their property from the booking up until the checkout and the invoicing (the “Service”).
Hotel Point is committed to the protection of your personal data. Therefore, we take the necessary and proportionate measures to protect, secure and maintain the integrity and availability of your data processed via the Platform Hotel Point ( “Platform”).
Users (both Trial and on a Subscription basis) are encouraged to read this Privacy Policy carefully. By using the Platform, you have read and understood the terms of this privacy policy. Using the Platform after modifications to this Privacy Policy constitutes your understanding of those changes.
The Privacy Policy is directly linked to and accompanies the Terms of Use of the Platform. Please refer to them for more information.
Data Processor- Data Controller
The Company under the name “MYKONIAN REVENUE MANAGEMENT P.C.” (the “Company”) ,with corporate seat in Istiaia, Greece, is the administrator of the platform Hotel Point, which acts as Data Processor for the personal data the Users (Data Controllers) process via the platform.
The Company acts as Data Controller for the data entered to create your User profile and in cases the User contacts the Platform for any reason.
You may contact MYKONIAN REVENUE MANAGEMENT P.C for any request regarding your data by sending an email (_info@mykonianrevenue.com______).
Data you may share with us
The Platform is a tool that facilitates the management of your property and your reservations. Thus, you may process a number of data regarding your property as shown below:
Identification Data | First Name Last Name |
Communication data | Phone Address Country |
Other Information regarding the stay | Check-in/Check-out dates Number of adults/kids Room type/ number Booking source Any Personal Message shared |
Payment Information | Total amount Payment method *We do not process debit/credit card data and do not keep any personal payment details |
Data we collect from you
To participate in the Platform you shall create a User profile. You may also need to contact the Platform for any reason.
In such cases Users may accordingly be requested to provide:
Identification Data | First Name Last Name |
Communication data | Mobile Address |
Other Personal Information | Password |
Position details | Property Role |
Purpose & Lawful Basis for personal data processing
The processing of personal data of users is subject to the terms hereof, the relevant provisions of the General Data Protection Regulation (EU / 2016/679), the Greek law 4624/2019 and Greek Law 3471/2006 on the protection of personal data in electronic communications.
We act as Data Processors and use data we collect through our Platform under the guidance of the Data Controller for the following purposes and based on the following lawful bases:
- Purpose: To offer our Service and enable the User to manage its property properly through the Platform
Lawful basis: Performance of a contract
We act as Data Controllers for the following purposes and on the following lawful bases:
- Purpose: To create a User Profile on the Platform
Lawful basis: Performance of a contract
- Purpose: Communication with users upon request
Lawful basis: Legitimate interest of the company to answer to messages and resolve issues
We may also process and forward user personal data to comply with our legal obligations or orders from the relevant police, public and judicial authorities.
Data Retention
We retain the data on our Platform, on Users’ guidance and only the User as Data Controller can manage the dedicated page of its property to delete data entries.
In case a User stops its subscription, we retain its data for ___6__ months and then we delete it, unless it asks us specifically to do so earlier. We also retain Users’ emails for one year.
We keep data of transactions between Us and the Users (subscription fees) for 15 years to comply with our tax obligations.
Recipients of data
Your data may need to become available to Hotel Point’s personnel, and website maintenance technicians. All parties are bound by the obligation of confidentiality and due process.
Our Platform is hosted by Digital Ocean in its servers in Germany and our email providers is Smp2go (Sand Dune Mail Ltd) with servers in the EU. The above-mentioned parties operates as operates as data processors for us and are bound by the obligation of compliance with the rules of confidentiality and lawful processing as provided in the relevant data protection legislation. Other than that we do not transfer data to any third-party.
Please note that your personal data may be disclosed (i) to partners of the consortium for operational reasons based on our legitimate interest on a strict need to know basis, or (ii) in any case where we are required to do so under applicable law or when necessary for the purposes of our legal interests’ protection, always ensuring that the guarantees for its safety and protection is met.
Exceptions to the above, are cases in which forwarding to third parties or not deleting the emails we receive, is necessary to comply with our obligations arising from the law or to establish, exercise or support legal claims.
Technical Measures of the Platform
We work with the Platform ‘s hosting service provider, to ensure that your personal data is protected, maintaining the data of our website within the European Economic Area. Data is protected by European legislation.
Our Platform uses an encryption system (SSL) to ensure greater security during your navigation.
We also store encrypted backups of our database to a third-party storage provider (Acronis) in the EU to ensure its security in the event of an emergency or disaster.
We might from time-to-time use third party vendors and hosting partners to provide the necessary hardware, software, storage and related technology required for the operation of the Platform.
Contact the Platform
The communication with our Platform is available via email at__info@hotelpoint.gr________.
Only our authorized personnel, who is bound by confidentiality clauses or by a regulatory obligation of confidentiality, have access to the messages we receive on our platform.
We do not forward messages to third parties which we receive on our platform without the explicit consent of the sender.
Social Media
Hotel Point uses social media to promote its Services. This policy does not apply when you use social media to get in touch with our Platform. Instead, the processing of your personal data is subject to the privacy policy of such social media. We advise you to read the social media privacy policy carefully before using them.
Your Rights
You have the following rights regarding your personal data | |
Right to information | You have the right to be informed about the collection and processing of your personal data |
Right to access | You have the right to receive confirmation from us as to whether or not your personal data is being processed and, if so, you have the right to access your personal data in a concise, comprehensible, transparent and easily accessible form. |
Right to correction | You can request and we will ensure that without undue delay we will correct inaccurate or incomplete personal data, including via a supplementary statement. |
Right to erasure | You have the right to ask us to delete the personal data that concern you, without undue delay and we will proceed with the deletion, under the conditions set by the law. |
Right to processing limitation | You have the right to ask us to limit processing activities to specific purposes only, subject to the conditions set by the law. |
Right to object | You have the right to object, at any time and for reasons related to your particular situation, to the processing of personal data concerning you. We will no longer process personal data unless there are compelling and legitimate reasons for processing that override your interests, rights and freedoms or to establish, exercise or uphold legal claims. |
Right to data portability | You have the right to receive the personal data concerning you, which you have provided us with, in a structured, commonly used and machine-readable format, as well as the right to request the transfer of such data to another processor without objection from us under the conditions set by the law. |
Right to human interference | You have the right to not be subject to a decision made solely on the basis of automated processing, including profiling, which produces legal effects that concern you or significantly affect you in a similar way. |
If you have any questions about this privacy notice or would like to ask for clarification or if you wish to exercise any of your rights or withdraw your consent to any communication, please contact _info@hotelpoint.gr_______
We will respond to your request within thirty (30) days of receipt. In the event that an extension of the above deadline is required for the investigation and / or processing of your request, we will inform you, explaining the reasons why the extension of the deadline is necessary.
In any case, if you feel that the protection of your personal data has been violated in any way, you have the right to file a complaint to the Hellenic Personal Data Protection Authority (www.dpa.gr). For the Authority’s jurisdiction and the way of submitting a complaint, you can visit its website where there is detailed information.
Modification of this Privacy Policy
We may make changes to this Policy from time to time. We may make these modifications for a variety of reasons, for example to reflect changes or requirements arising from the law, new features or changes in corporate practices. The latest version will be published in the relevant place on the Platform. You should check often to find the latest version. The latest version is the applicable one. If the changes involve significant ones that affect your rights or obligations, we will notify you in advance via reasonable means, which may include notice through the Platform or by email. If you continue to use the Services after the changes take effect, you agree to the revised notice.
